Refund and Returns Policy

At SkinGorgeous, we want you to love your skincare products! If you’re not completely satisfied with your purchase, we’re here to help.

Returns

• You may return unopened and unused items within [7] days of purchase for a full refund or exchange.
• Products must be in their original packaging and in a resellable condition.
• Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

Refunds

• Once we receive your return, we will inspect the item and process your refund within [7] business days.
• Refunds will be credited back to the original payment method.
• If you haven’t received your refund after the processing period, please contact your bank or payment provider.

Exchanges

• We replace items only if they are defective or damaged. If you need an exchange, please contact us with your order details.

Non-Returnable Items

• Opened or used products for hygiene reasons.
• Gift cards and promotional items.
• Sale or clearance items (unless damaged or defective).

How to Initiate a Return

1. Email us at [info@skingorgeous.com.pk] with your order number and reason for return.
2. We will provide return instructions and a shipping address.
3. Once received and inspected, we’ll process your refund or exchange.

For any questions regarding our refund and returns policy, feel free to contact our customer support team. We’re happy to assist you! 😊

Need help?

Contact us at {info@skingorgeous.com.pk} for questions related to refunds and returns.